FAQ's

Can I put your ceramics in the dishwasher?

While it is safe to place most of our ceramics in the dishwasher, we recommend hand washing to preserve their beauty and longevity.

Are your ceramics microwave safe?

Yes, all of our ceramics are microwave safe unless otherwise advised.

How do I order a custom ceramic item?

Please see our Custom Requests page for full details. 

Alternatively, please reach out via email: safferoniceramics@gmail.com or feel free to slide into our DM's on Insta, Facebook or TikTok!

Do you ship internationally?

At this stage, we are only shipping within Australia.

Can I return an item if I’m not satisfied?

All sales are final, and we do not accept returns. However, if your item arrives damaged, please email us for a full refund or replacement.

Still have burning questions?

We love connecting with our community. Whether you're a fellow artist, a customer, or just ceramic-curious, your message matters. Please send through any other questions below.